This Privacy Policy applies to All About Garage Door Repair (“we,” “us,” or “our”) and describes how we collect, use, and protect your personal information when you visit allaboutgaragedoor.com, contact us, join our mailing list, or use our garage door repair, installation, opener, spring, cable, and commercial garage door services. We are a locally owned company serving Pottstown, Royersford, and surrounding areas in Montgomery, Chester, Delaware, and Bucks Counties.
1. Information We Collect
We collect personal information that you voluntarily provide when you fill out a contact or service request form, sign up for our mailing list, call or text us, or visit our showroom by appointment. This may include:
- Your name, phone number (including your mobile number for SMS communications), and email address.
- Your service address and a description of the garage door problem or project.
- The contents of any message you send us.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device, pages viewed, and time spent on the site, typically through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free estimates.
- Schedule and dispatch repair, installation, and emergency service calls.
- Send service confirmations, technician arrival updates, invoices, and other service-related communications.
- Send you text messages (SMS) about your requested service, only if you have consented to receive them.
- Send tips and special offers by email if you joined our mailing list. You can unsubscribe at any time.
- Improve our website and services, and comply with legal obligations.
3. Who We Share Your Information With
We do not sell your personal information. We share it only with trusted service providers who help us run our website, email, scheduling, and business operations, and only as needed for those purposes. We may also disclose information when required by law or to protect our rights, property, or safety.
4. Mobile Information & SMS Opt-In Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share or sell SMS opt-in data, consent, or phone numbers collected for text messaging. All of the categories described in this Privacy Policy exclude text messaging originator opt-in data and consent, which will not be shared with any third parties or affiliates under any circumstances.
For the full terms of our text messaging program, including message frequency, fees, and how to opt out, please see our Terms & Conditions.
5. Your Choices
- SMS messages: Reply STOP to any text message to opt out. Reply HELP for help, or contact us using the details below.
- Email: Use the unsubscribe link in any marketing email, or contact us, to stop receiving them.
- Cookies: You can control cookies through your browser settings. Disabling cookies may limit some features of our website.
- Access and corrections: You may ask us to review, update, or delete the personal information we hold about you by contacting us.
6. Data Retention
We keep your personal information only as long as needed to provide our services, respond to your requests, keep business and tax records, and meet legal obligations.
7. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Links to Other Websites
Our website may link to websites we do not operate, such as review sites and maps. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Last Updated: November 6, 2026
11. Contact Us
If you have questions about this Privacy Policy, please contact All About Garage Door Repair:
Email: info@allaboutgaragedoor.com
Phone: (610) 510-4853
Location: Linfield, PA and King of Prussia, PA (showroom by appointment only)